Terms of Service | Gabi Childcare

Introduction: These Terms of Service ("Terms") constitute a binding legal agreement between you (the "Client") and Gabi Childcare, LLC ("Gabi Childcare," "we," "our," or "us"). These Terms govern your use of our website, digital platforms, and all care staffing services rendered by Gabi Childcare. By accessing or utilizing any part of our services, you expressly agree to be bound by these Terms, our Privacy Policy, the Client Handbook, and your specific Client Service Contract.

These Terms are distinct from the Privacy Policy. The Privacy Policy governs data collection and use. These Terms define the rights, responsibilities, and limitations governing the use of our services.

If you do not agree to these Terms, you are not authorized to use any Gabi Childcare services or platform features.

Definitions:

Client refers to any individual, guardian, company, or organization that retains the services of Gabi Childcare.
Worker refers to employees of Gabi Childcare assigned to fulfill client service needs.

Acceptance of Terms: By requesting, booking, or otherwise utilizing any Gabi Childcare service, you agree to comply with these Terms, the Client Handbook, and the Client Service Contract. These Terms apply across all platforms and devices.

Services: Gabi Childcare is a premier care staffing agency providing fully vetted, trained professionals to meet the unique needs of private households, schools, and corporations. A detailed description of services is available online and in your Client Service Contract.

Payment and Fees: All service fees must be paid in full prior to service delivery unless otherwise stated in writing. Fees are calculated based on service type, schedule, duration, and client-specific needs. Additional charges may apply for extended hours, travel, special requests, or urgent bookings. Full fee details are available in the Client Handbook and Client Service Contract. We accept Zelle, checks, money orders, and credit/debit cards (subject to a 10% processing fee).

Scheduling & Cancellation Policies:

Service Scheduling - All services require a minimum booking of two (2) hours, with the exception of school childcare services, which include drop-off and pick-up options without a minimum time requirement.
Cancellation Policy - Cancellations made within the designated advance notice period for the selected service will incur no fee. Cancellations made with less than 24 hours’ notice are subject to a cancellation fee. All cancellations must be submitted via the official online change form. Refer to the Client Handbook or Client Service Contract for the current fee structure.
Late Booking Policy - Bookings made within the designated notice period for the specific service type incur no late booking fee. Bookings requested with less than 24 hours' notice are subject to a late booking fee. Please consult the Client Handbook or Client Service Contract for detailed rates.
Last-Minute Schedule Changes - All changes to confirmed schedules must be submitted through the online change form. Clients must notify Gabi Childcare directly—communicating with a worker alone does not suffice. Fees for last-minute modifications may apply based on timing and service type. Please review your Client Handbook or Service Contract for full details.
Additional Fees - Additional charges may apply for travel, supplies, emergency care, extended hours, and specialized staffing. Refer to the Client Handbook or Client Service Contract for all applicable fees.

Client Responsibilities:

Clients are responsible for

Providing accurate and current contact, emergency, and service-related information.
Maintaining a safe and respectful environment for Gabi Childcare workers.
Paying all invoices on time and in full.
Abiding by the policies in the Client Handbook and Client Service Contract.

Clients must not

Solicit or hire Gabi Childcare workers outside the scope of our agency.
Create hazardous or unlawful working conditions.
Violate any applicable federal, state, or local laws.

Termination: Either party may terminate ongoing services with a minimum of seven (7) days’ written notice. Gabi Childcare reserves the right to terminate services immediately for violations of these Terms, including but not limited to unsafe conditions, non-payment, solicitation of workers, or misconduct.

Use of Site and Content: The Gabi Childcare website and all associated content, graphics, and materials are protected by applicable intellectual property laws. No part of the website may be copied, distributed, or repurposed without express written consent.

Data Collection and Use: Gabi Childcare may collect information regarding clients and their children or organization solely to facilitate service delivery. Data is collected, stored, and used in accordance with our Privacy Policy.

Limitation of Liability: To the fullest extent permitted by law, Gabi Childcare shall not be liable for any indirect, incidental, punitive, or consequential damages arising from use of our services or platform. Clients agree to use all services at their own risk.

Indemnification: Clients agree to defend, indemnify, and hold harmless Gabi Childcare, its affiliates, and employees from and against any claims, damages, or liabilities arising from misuse of our services, violations of these Terms, or infringement of any third-party rights.

Binding Arbitration & No Lawsuit Clause

MANDATORY ARBITRATION AND WAIVER OF CLASS ACTION AND COURT PROCEEDINGS
By entering into this agreement and using our services, you expressly agree that any dispute, claim, or controversy arising out of or relating to these Terms, the services provided, or the relationship between the parties shall be resolved solely through final and binding arbitration conducted in the State of New York, pursuant to the rules of the American Arbitration Association (AAA).

You waive any right to file or participate in a class action lawsuit, class arbitration, or any other representative action. You also waive the right to a jury trial or to litigate any such dispute in court. This clause shall survive termination of this agreement.

Governing Law and Jurisdiction: These Terms shall be governed exclusively by the laws of the State of New York, without regard to conflict of law principles. Any permitted legal proceeding shall be brought only in the courts of New York County, New York.

Modifications: Gabi Childcare reserves the right to modify these Terms at any time. Updated versions will be posted to our website and are effective immediately upon publication. Continued use of services constitutes acceptance of the revised Terms.

Contact Information:

Gabi Childcare, LLC
251 West 30th Street, 5th Floor
New York, NY 10001
Email: info@gabichildcare.com

Please retain a copy of these Terms for your records. We encourage you to review them periodically.